Claims Technician – Private Clients – Adjusting Appointments Limited – Hereford

Adjusting Appointments Limited

Job Profile

Claims Technician – Private Clients – UK remote working, salary up to £28,000 per annum plus an excellent benefits package, offering a full training development programme, support towards Industry qualifications, 25 days holiday plus bank holidays, Healthcare, Pension, Employee wellbeing assistance, Life Assurance plus the flexibility for hybrid working supporting a work/life balance. 

A global leader within the Loss Adjusting Industry and renowned worldwide for being passionate about what they do are now seeking a talented Claims Technician/Adjusting Executive to join a highly successful Private Clients team. This is a technical assistant role.   

Your responsibilities:

Work on a one to one basis with the loss adjusters

Maintain electronic files to a high auditable standard, including preparation of claim documentation as required.

Manage incoming and outgoing correspondence and complete case enquiries as directed by the adjuster

Provide assistance on site on occasion, including minute taking of meetings, preparation of the action plan, taking statements/photographs etc as directed

Applicant Requirements

About you:

Have the confidence and ability to deliver excellent Customer Services throughout the lifecycle of the claim

Organised and be able to work to tight deadlines

Exceptional communication and negotiation skills

Able to work in a demanding environment and be able to handle difficult situations

Experienced in using computer based claims handling systems

Hold either Cert CILA or Cert CII or the desire and agreement to attain this during the first year 

This is a full-time, permanent role, 35 hours per week Monday to Friday. 

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