Automotive Service Advisor – Recruit Central – Hereford

Recruit Central

We are currently recruiting for our clients Main Dealership for an Automotive Service Advisor based in the area of Hereford.Experience is essential from ideally an Automotive background.Job Requirements:Appropriate telephone techniques and etiquette.Safety policies and procedures.Automotive systems (e.g., understanding of basic vehicle layout, function, and location of parts)Warranty guidelines and how to accurately apply them to warranty service orders (warranty policies and procedures)Retail/wholesale standards and adherence to those standards.A professional appearance and an enthusiastic attitudeAbility to remain positive in stressful situationsAbility to manage own time and workflowThe Role:High level of telephone contact, including handling multiple phone callsAbility to manage own time and work flowWhat the Work InvolvesHigh level of contact with external and internal customersHigh level of paperwork.Attention to detailAbility to work independentlyWork in a busy, active, lively environmentAbility to write clearly and legibly and to listen and document items accuratelyWorking HoursMonday – Friday 08.00-18.00Alternative Saturdays 08.30-12.30Basic Salary: Up to £24,500.00 per yearCompany Benefits:31 days paid holiday (inc bank holidays) rising by 1 day after each 5 years workedAdditional leaveCompany eventsCompany pensionEmployee discountOn-site parkingFree MOT and 50% Discount on Services

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